Crisis Management

Crisis Management Ottawa

In psychology, a crisis is an event or situation that is perceived as extremely difficult, and exceeding an individual’s current resources and coping mechanisms. 


There are many circumstances that can be considered to be a crisis such as: 

  • Life-threatening situations (e,g., natural disasters, sexual assault, etc.) 
  • Medical or mental illness
  • Suicidal or homicidal thoughts
  • Intense loss (e.g., the death of a loved one or divorce)


Crisis intervention is an urgent and temporary care given to an individual experiencing a crisis. The purpose of this intervention is to interrupt and prevent negative or harmful behaviours and reduce emotional distress, with the hope that the client (an individual, couple or family) will be able to return to their usual level of functioning and be able to cope with future crises with greater ease.

Gilmour Psychologists with Expertise in Crisis Management

Contact Gilmour Psychological Services® in Ottawa to schedule a consultation with a psychologist who has an expertise in crisis management therapy.

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September 17, 2022
Dr. Davies provides psychological services to individual adults, couples, children, and their families. She has had her own private practice since 1989, and for seven years prior to that worked as a supervised associate in private practice.
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September 9, 2022
Dr. Drahovzal provides psychotherapy and assessment services to children, adults, couples, and families at Gilmour Psychological Services® in Ottawa.
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September 7, 2022
Dr. Pantin's approach, tailored to her clients’ needs, integrates interpersonal and cognitive perspectives to assist them in developing strategies and skills to make positive changes in their lives.
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September 5, 2022
Dr. Zahradnik provides psychodiagnostic assessment and psychotherapeutic services to both adolescents and adults.
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July 28, 2021
Dr. Jacques considers it an honour to journey alongside individuals in their desire to experience emotional health, create life change, and rediscover a hope-filled vision for their lives. Dr. Jacques’ primary therapeutic approach integrates cognitive, behavioral, emotion-focused, and psychodynamic theories. Dr. Jacques works to provide a collaborative, safe, and warm therapeutic relationship, keeping the client’s goals at the forefront of the treatment plan.
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July 20, 2021
Kaitlyn is an APPIC pre-doctoral intern working under the primary supervision of Dr. Deanna Drahovzal and Dr. Emma Murray, along with her secondary supervisors, Dr. Emma Dargie and Dr. Victoria Edwards. She is completing her PhD in clinical developmental neuropsychology at York University, where her research focuses on understanding how family and environmental factors relate to cognitive outcomes in children following pediatric stroke. Kaitlyn also holds master’s degrees in clinical developmental neuropsychology and in developmental psychology. Kaitlyn has primarily worked with children, adolescents, young adults, and families across private practice, university, and hospital settings. Her clinical experience includes individual, family, and group therapy as well as neuropsychological, psychoeducational, and psychological assessment. She completed specialized training at the Hospital for Sick Children , where she worked with children and families navigating neurological and complex medical conditions in the Stroke, Transplant and Regenerative Medicine, and Neurosurgery programs. Throughout these experiences, she has worked with individuals presenting with a range of developmental, neurological, learning, attentional, emotional, and behavioural concerns. Kaitlyn views therapy as a collaborative process. Rather than taking a one-size-fits-all approach, she works with her clients to understand what brought them to therapy, identify what matters most to them, and build upon the strengths and resources they already possess. Her approach is integrative, trauma-informed, and evidence-based, drawing primarily from Cognitive-Behavioral Therapy, Acceptance and Commitment Therapy, and Dialectical Behavioral Therapy. At Gilmour Psychological Services®, Kaitlyn provides assessment ( neuropsychological, psychodiagnostic, and psychoeducational ), short- and long-term therapy, crisis management, and consultation to children, youth, adults, and families. Above all, Kaitlyn strives to develop a genuine, trusting therapeutic relationship where clients and families feel heard, respected, and actively involved in their care.