Penny Skelton joined Gilmour Psychological Services in September, 1992 as Business Manager and as such, oversees the day-to-day office operations. Her responsibilities include correspondence, telephone and public reception, purchasing, general bookkeeping, liaison between the Partners, Associates and their clients, as well as systems and information development and management.

Over the past thirty-five years Penny’s work in the areas of community and health services has involved public relations, information production, personnel and general office management. Her many years, working for psychologists in private practice in Ottawa give her a particular awareness of the nature of clinical practice and the importance of confidentiality. Her sensitivity and years of applied experience bring to our unique office setting, a special understanding and support for both clients and doctors.

Penny was born and educated in Quebec City, is fluent in English and French and received her secretarial diploma from St. James's Secretarial College in London, England. During the years spent at home raising three sons, she was actively involved as a volunteer in the community and at local schools. She recently joined the Board of Directors of Artswell, Arts and Healing, in keeping with her long-time interest in the arts and healthcare.

Ms Agnes Kidd

Agnes Kidd joined Gilmour Psychological Services as a part-time receptionist in December, 1994. Her tasks cover a flexible and eclectic range of administrative activities, which include handling of incoming telephone calls, general office correspondence,filing, invoicing, the purchase of testing materials and supplies, and the periodical up-dating of information binders on healthcare services available in Ottawa.

Agnes fully understands the importance of offering a sensitive and helpful approach to telephone inquiries from clients or the general public and is happy to field questions about the services provided by this office. She enjoys working in this friendly, relaxed atmosphere where there is ample opportunity to interact with people.

Agnes was born and educated in Argentina and is fluent in English and Spanish. She has raised a family of three and has worked for 24 years as a community volunteer in local schools and hospitals. She has also assisted with public relations and fundraising for a variety of organizations, including the Art Gallery of Ottawa (AGO), the Great Canadian Theatre Company, the United Way and several health foundations. She is currently an active member of a small volunteer team managing the Arts Rental and Sales Service at the AGO.